Customer Care
Shipping & Returns
Everything you need to know about delivery and returns at PAPTÏ.
Shipping
We offer complimentary standard shipping on all orders of £50 and above. Orders below £50 are charged a flat £4.99 delivery fee.
Orders are processed within 1–2 business days. You will receive tracking details by email once your order ships.
Pay securely by card or choose Cash on Delivery at checkout. Your final total, including delivery, is confirmed at checkout.
Returns
We accept returns within 14 days of delivery. Items must be unworn, unwashed and in original condition with tags attached.
To start a return, contact us with your order number and we will guide you through the process.